Downloading the upgrade was a pain in the butt, I had to turn off my firewall & pop-up blocker (i’m not sure what T-mobile was doing and I didn’t have the time to worry about it). But after I had it downloaded the install went fairly well although it was a bit annoying that there is no backup/restore feature in active sync! Had this been my FAVORITE mobile email platform…..I could have backed up all my settings and upgraded the device with ZERO re-configuration. Another huge annoyance is that the feature to delete emails for things like hotmail is gone. I can mark them as read now, but there is no feature to delete them. Of course the key lock is gone (which I used all the time), the vibrate before ring feature is gone (which I used all the time)…There are a lot of things missing so far :( I did use the GAL lookup feature, but that is a rarity that I used it even with my BB device so it’s not an amazing feature to have and I don’t think the voice command is useful on a regular basis (neat technology, but how does it make things better)?. I guess Microsoft has a few more tricks to learn then how to manage email on a mobile device.
Overall though, I still think my WM6 upgrade experience is better then WM5….with the live services integrated…they are much more useful!! For my purposes (more then email) it’s still the best music player/podcaster/video recorder/phone/email/blah/blah/blah device to own….sorry RIM :(